Frequently Asked Questions
Why Buy From Us?
Ordering is Easy!
1. Order online, safe and secure.
2. Order over the phone 01245 362704 (non UK +44 1245 362704), Monday - Friday 9am - 5pm.
How to Pay
All transactions are in pounds sterling (£). We accept Visa, Delta, Visa Electron, Mastercard, Switch, Solo. You can also pay by cheque, please make cheques payable to Alfresco Fun Ltd.
Efficient Delivery
We always aim to dispatch your items on receipt of your order. Trampoline Orders placed before 12 noon will be dispatched the same day for next working day delivery or 48 hour delivery depending on the trampoline and the courier (excludes Saturday and Sunday). Larger Items, such as Playhouses, Table Tennis Tables, Play Equipment and Games Tables will take approximately 10 working days for delivery.
Which Trampoline Manufacturer should I choose?
JUMPKING - Located in Dallas, Texas, Jumpking is the largest trampoline manufacturer in the world. Their unrivaled 50 years experience in manufacturing and distribution has allowed them to develop highly specified, tough, good value trampolines. Well over 2 million of the models on these pages have been sold worldwide since 1989.
TRAMPOLINES GB - Trampolines GB are leaders in the trampolining industry and are renowned major manufacturers of competition trampolines. Trampolines GB offer products that are built for quality, safety and value for money.
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KETTLER - Kettler stands for quality, safety and reliablility. The current toy range is the result of more than 50 years of experience and innovation. Modern manufacturing and strict quality control form the basis for the worldwide success of KETTLER toy products. We will continue to meet the high standards expected by our customers - quality products "made in Germany".
BERG - Berg pedal go-karts are made in the Netherlands, they are ultra tough and come in great colours. Their go-karts are always made using the best and latest technology and improvements are made constantly to ensure that they are leading the way in pedal go-kart manufacturing.
Why should I choose Cornilleau?
CORNILLEAU - Cornilleau's reputation in the world of Table Tennis has been built on 35 years of know how. These tables are ideal for domestic use as they offer excellent quality of play, design, and practicality, all combined with one of the most secure folding systems available. Innovative design and functionality make Cornilleau tables a fantastic buy.
General Trampoline Questions
Is it easy to assemble a trampoline?
It is easy, no tools are required and it can take less than half an hour.
Can my trampoline be left outside all year round?
Yes. However follow these guidelines:
Use a 'Ground Fixing Kit' if you are worried that it is in an exposed position and may be carried away by high winds.
clear away large amounts of snow if there is a danger that the weight of the snow will stretch the springs.
remove padding and securly tighten your cover in high winds.
How many people can jump on a trampoline at one time?
Strictly speaking one person at a time. Please ensure that you adhere to the weight guidlines and that the children are supervised.
Where can I get replacement parts?
We sell parts for all our products.
Can I dig the trampoline into the ground?
Yes you can. You will need a hole at least 3ft deep, and to ensure that it is drained properly.
How much space should I leave around my trampoline?
A minimum of 24ft (7.3m) of overhead clearance is required. Adequate horizontal clearance of at least 2ft (70cm) all around the trampoline should be kept cleared of objects and possible hazards, including fencing, tree branches, toys and other structures. Most people set up the trampoline on the lawn to provide a soft landing for those jumping off the trampoline.
